FM Server Problem FMSA9 on Win2k

6 messages

FM Server Problem FMSA9 on Win2k

Reply Threaded

I have an "fmxdbc" type connection showing on my server (from an ODBC
connection) that I cannot disconnect. The person who's system is
connecting to it says she is no longer connected. I believe this is
locking up FMP, as I am getting the following error when trying to open
a hosted database (then promptly get kicked out of FMP):

"The maximum number of licensed users are currently using this copy of
FileMaker Pro. Please refer to the License Key section of your software
documentation for further Instructions.

License Key conflict occurred with user "".

All files will be closed and the application will quit."

Anyone know what the heck is going on??

Thanks,
Trish
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Ibrahim Bittar Torres

Re: FM Server Problem FMSA9 on Win2k

Reply Threaded

Hi Trish

This is an old problem, since the FM3 days.

When the client computer is kicked out of the server it still remains
"registered" into FM Server records for a while. This means that for a
couple minutes you will show as connected when you really are not.
That's why when you try to reconnect immediately you get the license
conflict message.

To solve this you have two choices:

1.- Log into FM server and manually disconnect the user, then reopen
the file with FM Pro.
2.- Wait a couple minutes to let the server automatically release your
connection and try again.

Hope this helps.

Saludos

Ibrahim Bittar Torres
Director General
Eikonsys
FileMaker 10 Certified Developer
http://www.eikonsys.com
FileMaker Business Alliance

On 27/10/2009, at 12:51, VanBuskirk, Patricia wrote:

> I have an "fmxdbc" type connection showing on my server (from an ODBC
> connection) that I cannot disconnect. The person who's system is
> connecting to it says she is no longer connected. I believe this is
> locking up FMP, as I am getting the following error when trying to
> open
> a hosted database (then promptly get kicked out of FMP):
>
> "The maximum number of licensed users are currently using this copy of
> FileMaker Pro. Please refer to the License Key section of your
> software
> documentation for further Instructions.
>
> License Key conflict occurred with user "".
>
> All files will be closed and the application will quit."
>
> Anyone know what the heck is going on??
>
> Thanks,
> Trish
> _______________________________________________
> FMPexperts mailing list
> [hidden email]
> http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
>

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VanBuskirk, Patricia

RE: FM Server Problem FMSA9 on Win2k

Reply Threaded

Thanks Ibrahim! Problem is, that connection apparently hosed up the
server. I couldn't manually disconnect the user OR close the database
it showing it had open. I had to restart the server, as even a
FileMaker service restart didn't work.

Ugh.

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Ibrahim
Bittar Torres
Sent: Tuesday, October 27, 2009 3:21 PM
To: [hidden email]
Subject: Re: FM Server Problem FMSA9 on Win2k

Hi Trish

This is an old problem, since the FM3 days.

When the client computer is kicked out of the server it still remains
"registered" into FM Server records for a while. This means that for a
couple minutes you will show as connected when you really are not.
That's why when you try to reconnect immediately you get the license
conflict message.

To solve this you have two choices:

1.- Log into FM server and manually disconnect the user, then reopen
the file with FM Pro.
2.- Wait a couple minutes to let the server automatically release your
connection and try again.

Hope this helps.

Saludos

Ibrahim Bittar Torres
Director General
Eikonsys
FileMaker 10 Certified Developer
http://www.eikonsys.com
FileMaker Business Alliance

On 27/10/2009, at 12:51, VanBuskirk, Patricia wrote:

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Tim 'Webko' Booth

Re: FM Server Problem FMSA9 on Win2k

Reply Threaded

On 28/10/2009, at 6:29 AM, VanBuskirk, Patricia wrote:

> Thanks Ibrahim! Problem is, that connection apparently hosed up the
> server. I couldn't manually disconnect the user OR close the database
> it showing it had open. I had to restart the server, as even a
> FileMaker service restart didn't work.

This is where the Command Line Interface comes in useful - it will
quite often do the right thing even if the GUI is playing up...

Cheers

webko
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Richard DeShong

RE: FM Server Problem FMSA9 on Win2k

Reply Threaded

Also, Patricia, if you were using the admin console, I notice that it gets
"stuck" with data about clients that is old, and thus not current. So there
is a good chance that the connection you were worrying about was not the
problem.

From: Tim 'Webko' Booth Sent: Tuesday, October 27, 2009 5:03 PM

This is where the Command Line Interface comes in useful - it will
quite often do the right thing even if the GUI is playing up...

On 28/10/2009, at 6:29 AM, VanBuskirk, Patricia wrote:

> Thanks Ibrahim! Problem is, that connection apparently hosed up the
> server. I couldn't manually disconnect the user OR close the database
> it showing it had open. I had to restart the server, as even a
> FileMaker service restart didn't work.

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VanBuskirk, Patricia

RE: FM Server Problem FMSA9 on Win2k

Reply Threaded

Thanks Richard ... it was stuck somehow, just not sure how. The woman
who uses that particular login, has been connecting fine for months,
using ODBC from MySQL. Once she started trying to connect to a
different d'base, FM started freaking out. ODBC sharing is turned on.
Last week, it showed her user name connected 4 times at once, but
allowed me to force her off. This time, it was hosed up completely.
I'm afraid to let her try again! Geez, I wish we had a test FM server!!

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Richard
DeShong
Sent: Wednesday, October 28, 2009 1:19 PM
To: [hidden email]
Subject: RE: FM Server Problem FMSA9 on Win2k

Also, Patricia, if you were using the admin console, I notice that it
gets
"stuck" with data about clients that is old, and thus not current. So
there
is a good chance that the connection you were worrying about was not the
problem.

From: Tim 'Webko' Booth Sent: Tuesday, October 27, 2009 5:03 PM

This is where the Command Line Interface comes in useful - it will
quite often do the right thing even if the GUI is playing up...

On 28/10/2009, at 6:29 AM, VanBuskirk, Patricia wrote:

> Thanks Ibrahim! Problem is, that connection apparently hosed up the
> server. I couldn't manually disconnect the user OR close the database
> it showing it had open. I had to restart the server, as even a
> FileMaker service restart didn't work.

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FMPexperts mailing list
[hidden email]
http://lists.ironclad.net.au/listinfo.cgi/fmpexperts-ironclad.net.au
_______________________________________________
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