Troi URL plugin slow on one computer

[dpouliot]

I have the troi url plugin deployed on 2 computers on the same  
network. I have a button that calls the plugin to send some post data.  
Well, on one computer, the post takes 3 seconds, on the other computer  
it takes 30 seconds. This is absolutely consistent and reproducible.  
We recently upgraded from FMP 8.5 to 10, and I downloaded the latest  
version of troi url (2.0.3), but the issue persists. Thinking it is a  
corrupted cache or something,  I used Cocktail to delete a bunch of  
cache's (though not all) and used Disk Utility to repair disk  
permissions, then reboot. None of that helped. Any ideas would be  
greatly appreciated!

Sincerely,
Dan

_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[Rod MASTAR]

maybe flow control is holding you up on one end?

On Wed, Jul 22, 2009 at 12:01 PM, Mr. Dan Pouliot <[hidden email]>wrote:

> I have the troi url plugin deployed on 2 computers on the same network. I
> have a button that calls the plugin to send some post data. Well, on one
> computer, the post takes 3 seconds, on the other computer it takes 30
> seconds. This is absolutely consistent and reproducible. We recently
> upgraded from FMP 8.5 to 10, and I downloaded the latest version of troi url
> (2.0.3), but the issue persists. Thinking it is a corrupted cache or
> something,  I used Cocktail to delete a bunch of cache's (though not all)
> and used Disk Utility to repair disk permissions, then reboot. None of that
> helped. Any ideas would be greatly appreciated!
>
> Sincerely,
> Dan
>
> _______________________________________________
> The Troi plug-list mailing list
> [hidden email]
> http://mail.troi.com/mailman/listinfo/plug-list_troi.com
>

_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[dpouliot]

thanks for the help, but I don't know what that means. any advice on  
steps to take to rectify this on the computer that is slow?

>
> maybe flow control is holding you up on one end?
>
> On Wed, Jul 22, 2009 at 12:01 PM, Mr. Dan Pouliot  
> <[hidden email]>wrote:
>
>> I have the troi url plugin deployed on 2 computers on the same  
>> network. I
>> have a button that calls the plugin to send some post data. Well,  
>> on one
>> computer, the post takes 3 seconds, on the other computer it takes 30
>> seconds. This is absolutely consistent and reproducible. We recently
>> upgraded from FMP 8.5 to 10, and I downloaded the latest version of  
>> troi url
>> (2.0.3), but the issue persists. Thinking it is a corrupted cache or
>> something,  I used Cocktail to delete a bunch of cache's (though  
>> not all)
>> and used Disk Utility to repair disk permissions, then reboot. None  
>> of that
>> helped. Any ideas would be greatly appreciated!
>>
>> Sincerely,
>> Dan

_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[Rod MASTAR]

Compare your 2 computers//

Attached a screensho image.. to flowconrol set on your system

control panel, systems,  hardware devices,  select serial, then properties

Hope there something diff..


Rod



On Fri, Jul 24, 2009 at 10:38 AM, Mr. Dan Pouliot <[hidden email]>wrote:

> thanks for the help, but I don't know what that means. any advice on steps
> to take to rectify this on the computer that is slow?
>
>
>
>
>> maybe flow control is holding you up on one end?
>>
>> On Wed, Jul 22, 2009 at 12:01 PM, Mr. Dan Pouliot <[hidden email]
>> >wrote:
>>
>>  I have the troi url plugin deployed on 2 computers on the same network. I
>>> have a button that calls the plugin to send some post data. Well, on one
>>> computer, the post takes 3 seconds, on the other computer it takes 30
>>> seconds. This is absolutely consistent and reproducible. We recently
>>> upgraded from FMP 8.5 to 10, and I downloaded the latest version of troi
>>> url
>>> (2.0.3), but the issue persists. Thinking it is a corrupted cache or
>>> something,  I used Cocktail to delete a bunch of cache's (though not all)
>>> and used Disk Utility to repair disk permissions, then reboot. None of
>>> that
>>> helped. Any ideas would be greatly appreciated!
>>>
>>> Sincerely,
>>> Dan
>>>
>>
> _______________________________________________
> The Troi plug-list mailing list
> [hidden email]
> http://mail.troi.com/mailman/listinfo/plug-list_troi.com
>

--
While the author has done his earnest best to make sure you enjoy this
report, certain grammatical and typographical errors may still exist. Any
such error, or any perceived slight of a specific person or organization, is
purely unintentional. Wherever the neuter is not used, any one gender was
chosen for simplicity’s sake. This was created with the hope that the person
finds its content useful and not analyzed for the purposes of gender
equality, language correctness or writing style. All rights reserved. No
part of this publication may be reproduced or transmitted in any form or by
any means, electronic or mechanical. Any unauthorized use, sharing,
reproduction, or distribution of parts herein is strictly prohibited.

_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[Rod MASTAR]

I said Serial ports... more clear, they are the same as Ports

Look for device :
Where Ports & Lpt
           ...then the communication port your wondering about   com1, com2?




On Fri, Jul 24, 2009 at 10:38 AM, Mr. Dan Pouliot <[hidden email]>wrote:

> thanks for the help, but I don't know what that means. any advice on steps
> to take to rectify this on the computer that is slow?
>
>
>
>
>> maybe flow control is holding you up on one end?
>>
>> On Wed, Jul 22, 2009 at 12:01 PM, Mr. Dan Pouliot <[hidden email]
>> >wrote:
>>
>>  I have the troi url plugin deployed on 2 computers on the same network. I
>>> have a button that calls the plugin to send some post data. Well, on one
>>> computer, the post takes 3 seconds, on the other computer it takes 30
>>> seconds. This is absolutely consistent and reproducible. We recently
>>> upgraded from FMP 8.5 to 10, and I downloaded the latest version of troi
>>> url
>>> (2.0.3), but the issue persists. Thinking it is a corrupted cache or
>>> something,  I used Cocktail to delete a bunch of cache's (though not all)
>>> and used Disk Utility to repair disk permissions, then reboot. None of
>>> that
>>> helped. Any ideas would be greatly appreciated!
>>>
>>> Sincerely,
>>> Dan
>>>
>>
> _______________________________________________
> The Troi plug-list mailing list
> [hidden email]
> http://mail.troi.com/mailman/listinfo/plug-list_troi.com
>

--
While the author has done his earnest best to make sure you enjoy this
report, certain grammatical and typographical errors may still exist. Any
such error, or any perceived slight of a specific person or organization, is
purely unintentional. Wherever the neuter is not used, any one gender was
chosen for simplicity’s sake. This was created with the hope that the person
finds its content useful and not analyzed for the purposes of gender
equality, language correctness or writing style. All rights reserved. No
part of this publication may be reproduced or transmitted in any form or by
any means, electronic or mechanical. Any unauthorized use, sharing,
reproduction, or distribution of parts herein is strictly prohibited.
_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[dpouliot]

Both of my computers are Macs, so I don't think any of this applies.  
There is no com1, com2, or serial ports per se. I'm sure there are  
equivalents, but I have no idea how to monitor them on the Mac, and  
even if I did, I wouldn't know what steps to take to remedy such an  
issue. My current theory is that it may be an issue with his user  
account in my database, so I'm gonna have him try posting the charge  
using my database login on his computer.

>
> From: Rod MASTAR <[hidden email]>
>
> Compare your 2 computers//
>
> Attached a screensho image.. to flowconrol set on your system
>
> control panel, systems,  hardware devices,  select serial, then  
> properties
>
> Hope there something diff..
>
>
> Rod
>
>
>
> On Fri, Jul 24, 2009 at 10:38 AM, Mr. Dan Pouliot  
> <[hidden email]>wrote:
>
>> thanks for the help, but I don't know what that means. any advice  
>> on steps
>> to take to rectify this on the computer that is slow?
>>
>>
>>
>>
>>> maybe flow control is holding you up on one end?
>>>
>>> On Wed, Jul 22, 2009 at 12:01 PM, Mr. Dan Pouliot  
>>> <[hidden email]
>>>> wrote:
>>>
>>> I have the troi url plugin deployed on 2 computers on the same  
>>> network. I
>>>> have a button that calls the plugin to send some post data. Well,  
>>>> on one
>>>> computer, the post takes 3 seconds, on the other computer it  
>>>> takes 30
>>>> seconds. This is absolutely consistent and reproducible. We  
>>>> recently
>>>> upgraded from FMP 8.5 to 10, and I downloaded the latest version  
>>>> of troi
>>>> url
>>>> (2.0.3), but the issue persists. Thinking it is a corrupted cache  
>>>> or
>>>> something,  I used Cocktail to delete a bunch of cache's (though  
>>>> not all)
>>>> and used Disk Utility to repair disk permissions, then reboot.  
>>>> None of
>>>> that
>>>> helped. Any ideas would be greatly appreciated!
>>>>
>>>> Sincerely,
>>>> Dan
>>>>
>>>
>> __\

_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[Brian Rich]

I'd try checking the DNS settings on the computers and see if they  
were the same. If the DNS resolution path is different, you would see  
differences in response time to a URL request.

HTH

Brian Rich



On 26 Jul 2009, at 02:31, Mr. Dan Pouliot wrote:

> Both of my computers are Macs, so I don't think any of this applies.  
> There is no com1, com2, or serial ports per se. I'm sure there are  
> equivalents, but I have no idea how to monitor them on the Mac, and  
> even if I did, I wouldn't know what steps to take to remedy such an  
> issue. My current theory is that it may be an issue with his user  
> account in my database, so I'm gonna have him try posting the charge  
> using my database login on his computer.



_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com

[Dan Pouliot-2]

thanks to all who gave their input on this one. I figured it out, and  
it had nothing to do with the plugin or the computer, but rather the  
user's account in the database and how it was configured! The database  
is configured to prepend the troi url result to an 'audit trail'  
field, so I can get a historical log of transactions. well, as you may  
have already guessed, his audit trail field had become quite long...  
56K lines in fact! So filemaker was brought to its knees every time he  
ran a charge, just to update that field. And I realized that since I  
created that field I have obsoleted it, since I store the current url  
result in a charges  record also. phew!

Dan

_______________________________________________
The Troi plug-list mailing list
[hidden email]
http://mail.troi.com/mailman/listinfo/plug-list_troi.com